Welcome to the Potrider family of sites and software! This Potrider Privacy Policy (“Privacy Policy”) describes how we collect, use, and share information about you when you access or use Potrider’:
a) (i) websites, portals, applications (including mobile applications), channels, software, and widgets (including as embedded on sites owned by third parties), and (ii) social media pages and channels (collectively, the “Websites”); and
b) any services, features, media, functions, content, tools, and links contained in or offered via the Websites (collectively, the “Services”).
We may also post other privacy policies or statements on our Websites or Services where applicable. To the extent those other privacy policies or statements conflict with this Privacy Policy, this Privacy Policy shall control to the extent of the conflict with regard to the Services.
From time to time, we may make changes to this Privacy Policy. When we make such changes, we will do our best to notify you by email, push notification or in-app notification, or a prominent notice on our Websites.
Capitalized terms not defined herein shall have the meanings defined in the Potrider Terms of Use.
We may collect certain types of information in order to better provide our Websites and Services:
We may use your information to:
We generally do not share your personal information, except in the following limited circumstances:
Additionally, if you make a phone call or otherwise contact a Retailer through or in connection with your use of our Websites or Services, we may share basic information about your call or chat with the Retailer that you contacted, such as the date and time of your call or other contact method and your phone number or other applicable contact information. Your phone number and basic information about your call or other contact method would have been available to the Retailer had you contacted them directly, and not through our Websites or Services. You may be able to limit our ability to collect and share your phone number through your phone’s settings or phone service provider.
Your Medical Marijuana Information is not used for marketing purposes, other than in the aggregate, or at your request, or with your consent.
We may use cookies, web beacons, tags, scripts, local shared objects such as HTML5, advertising identifiers (including mobile identifiers such as Apple’s IDFA or Google’s Advertising ID) and similar technology in connection with your use of our Websites or Services. In addition, we may allow third parties to incorporate their third-party SDKs, cookies or other technologies into our Websites and Services to perform services on our behalf, such as analytics or advertising services.
You have the right to access, review, correct, or update the information you provide to us as part of your registration for a User Account with our Websites or Services.
You can exercise this right and manage your own information by updating your User Account directly or by submitting a data request to us pursuant to our Data Requests section below. You are responsible for the information you provide to us, and you should maintain the accuracy of the personal information in your User Account so that we can best provide products and services to you.
You may also be able to disallow our use of certain location data through your device or browser settings, for example, by disabling “Location Services” for the Potrider application in iOS privacy settings. Please note, however, that disabling Location Services may adversely impact your experience with the functionality of our Websites or Services, and enabling such services may be necessary in some cases to allow certain transactions.
You have the right to delete certain personal information you provide to us as part of your registration for a User Account with our Websites or Services, or that you submit through our Websites or Services. Keep in mind, we need this information to provide account management and access, and if you choose to delete information, you may not be able to take advantage of certain features of our Websites and Services. Should you choose to delete information, you can exercise this right by submitting a data request to us pursuant to our Data Requests section below. We will never discriminate against you should you choose to exercise these rights.
In some circumstances, we may retain information about you for legitimate business or legal purposes, or for any purposes authorized under this Privacy Policy unless prohibited by law. For example, we may retain information to prevent, investigate, or identify possible wrongdoing in connection with our Websites or Services, or to comply with legal obligations. Some information may persist in a limited internal capacity for internal administration, such as in backup files maintained for data integrity and disaster recovery. We strive to store your information no longer than necessary, and will take steps to delete your information where reasonably possible.
You also cannot delete information associated with past purchases because we, and third-party businesses listed on our Websites or Services, may be required to maintain records of purchases for a specified period pursuant to applicable federal, provincial, state, or local law. Also, any public postings or other communications you have made on our Websites or Services, such as in forums or blogs, generally cannot be removed, so please be mindful of the information you include there.
Third-party businesses like Retailers who use our Websites or Services may submit electronic data or information they possess about their own customers to us (“Customer Data”) for various purposes, including hosting and processing. Customer Data may include personal information, including, but not limited to, the name, location, and e-mail address of such customer. Any uses of the Customer Data by Potrider are conducted pursuant and subject to the terms of Potrider’ Terms of Use and this Privacy Policy, or as required by law.
If your personal information has been submitted to us by a third-party business using our Websites or Services as Customer Data and you wish to exercise your rights to access, revise, or delete such data, please inquire with the relevant third-party business and submit a data request to us pursuant to our Data Requests section below.
Please note that we take your privacy seriously and therefore take steps to safeguard your personal information, including ensuring an adequate level of data protection in accordance with international standards.
If you are not satisfied with how we have stored or processed your personal information, please contact us pursuant to our Contact Information section below.
If you would like to access, revise, or delete any personal information, please submit a written data request by contacting us pursuant to our Contact Information section below.
We will take such steps as we deem necessary to verify your identity before proceeding with your data request. For example, we may ask you for a piece of information held in your records that you might reasonably be expected to know. We cannot disclose personal information pursuant to a data request to anyone other than the individual in question.
Once any queries around the information requested have been resolved, copies of the information will be sent to you electronically wherever possible or, if this is not technically possibly, by mail.
If you submit multiple data requests and these data requests are excessive or manifestly unfounded, we will charge $20.00 to cover the administrative costs involved in dealing with each data request. In extreme circumstances, we reserve the right to refuse your data requests if they are excessive or manifestly unfounded.
We will attempt to respond to proper and confirmed data requests within thirty (30) days, or as otherwise required by applicable law. If you are not satisfied with the way your data request was handled, you may refer your data request to your state (if in the US) or country’s data protection authority. In the European Economic Area (EEA), any such request should be directed to the appropriate Data Protection Authority in the EU Member States and in Iceland, Liechtenstein, and Norway.
You have the right to cancel or modify the e-mail marketing communications you receive from us. You can exercise this right by following the instructions contained within our promotional e-mails or, in some cases, by logging into your User Account and changing your communication preferences. Please note that this will not affect subsequent or different subscriptions--if your opt-out preferences are limited to certain types of e-mails, the opt-out will be so limited.
While you can manage some of your e-mail preferences, please note that you cannot opt out of receiving certain administrative, transactional, or legal messages from Potrider which we may send in the course of legitimate business if you are signed up for a User Account and/or use certain features. However, such announcements can be terminated by asking us to close your User Account.
This California Privacy Notice (“CA Privacy Notice”) supplements the information contained in the Privacy Policy and applies solely to visitors, purchasers, users, and others who reside in the State of California (“California Consumers” or “you”), and who use our Services, as referenced above in the Privacy Policy. In the event of a conflict between this CA Privacy Notice and the Privacy Policy, this CA Privacy Notice will prevail only to the extent of resolving such conflict.
In the past twelve months we may have collected the following types of information:
Categories of Personal Information | How We Collect this Information | How We Use this Information | How We Share this Information | Was this Category Disclosed for a Business Purpose? |
---|---|---|---|---|
Personal Identifiers such as real name, alias, postal address, unique personal identifier, online identifier, internet protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers. | We collect this information when you voluntarily provide such information through our Websites and Services, such as when signing up for a User Account, using our Services, or otherwise interacting with us. We may collect such information automatically and passively. We may also receive such information from third parties like Retailers. | We use this information to provide you with our Websites and Services; communicate with you; offer you personalized offers; perform data analysis and market research; improve our user experience, Websites and Services; comply with legal obligations; protect our Websites and Services; and defend our legal rights. | We share this information with our affiliates, service providers, and business partners such as Retailers. | We have disclosed this category of information for a business purpose, including, for example, if you placed an order with a Retailer who needs to use it to fulfill your order. |
Personal information categories listed in the California Customer Records statute (Cal. Civ. Code § 1798.80(e)). | We collect this information when you voluntarily provide such information through our Websites and Services, such as when signing up for a User Account, using our Services, or otherwise interacting with us. We may collect such information automatically and passively. We may also receive such information from third parties like Retailers. | We use this information to provide you with our Websites and Services; communicate with you; offer you personalized offers; perform data analysis and market research; improve our user experience, Websites and Services; comply with legal obligations; protect our Websites and Services; and defend our legal rights. | We share this information with our affiliates, service providers, and business partners such as Retailers. | We have disclosed this category of information for a business purpose, including, for example, if you placed an order with a Retailer who needs to use it to fulfill your order. |
Protected classifications such as age. | We collect this information when you voluntarily provide us such information through our Websites and Services such as when signing up for an User Account, making a purchase, or participating in a promotional campaign. We may also receive such information from third parties like Retailers. | We use this information to provide you with our Websites and Services; offer you personalized offers; perform data analysis and market research; improve our user experience, Websites and Services; comply with legal obligations; protect our Websites and Services; and defend our legal rights. | We share this information with our affiliates, service providers, and business partners such as Retailers. | We have disclosed this information for a business purpose, including, for example, if you chose to participate in a survey distributed by a survey provider. |
Commercial Information such as records of products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies. | We collect this information from your use of the Websites and Services and from our business partners. | We use this information to provide you with our Websites and Services; communicate with you; offer you personalized offers; perform data analysis and market research; improve our user experience, Websites and Services; comply with legal obligations; protect our Websites and Services; and defend our legal rights. | We share this information with our affiliates, service providers and business partners such as Retailers. | We have disclosed this category of information for a business purpose, including, for example, if you placed an order with a Retailer who needs your order details to fulfill your order. |
Internet or other electronic network activity information, such as information regarding your interactions with our Websites and Services, browsing history, and search history. | We collect this information from your browser and device using cookies, tags, pixels, and other similar technologies and from our third party service providers. | We use this information to improve our user experience, Websites, and Services. We use this information to provide you with our Websites and Services; offer you personalized offers; perform data analysis and market research; improve our user experience, Websites and Services; comply with legal obligations; and protect our Websites and Services. | We share this information with our affiliates, with service providers and (on an aggregate basis) with business partners such as Retailers. | We have disclosed this information for a business purpose, including, for example, if we used a service provider to help us perform analytics about the functionality of our Websites. |
Geolocation data, such as the location of your device. | We collect this information when you voluntarily provide such information (e.g., by entering a URL with a place path or pressing a “Locate Me” button); from your browser using cookies and other similar technologies; and from your IP address. | We use this information to provide you with our Websites and Services; offer you personalized offers; perform data analysis and market research; improve our user experience, Websites and Services; and comply with legal obligations. | We share this information with our service providers. We may also share anonymized results. | We have disclosed this information for a business purpose, including, for example, if we used a service provider to provide you with directions from your location. |
Audio, electronic, visual, thermal, olfactory, or similar information, such as recordings of user testing sessions. | We collect this information when you voluntarily provide such information and from your use of the Websites and Services. | We use this information to provide you with our Websites and Services; perform data analysis and market research; improve our user experience, Websites and Services; and comply with legal obligations. | We share this information with our service providers. | We have disclosed this information for a business purpose, including, for example, if we used a marketing service provider to analyze recordings of user testing sessions to provide feedback on potential Service improvements. |
Professional or employment related information, such as job title information you provide in response to a survey. | We collect this information when you voluntarily provide us such information through our Websites and Services such as when participating in market research or a promotional campaign. | We use this information to provide you with our Websites and Services; perform data analysis and market research; and improve our user experience, Websites and Services. | We share this information with our affiliates, service providers, and, on an aggregate basis, business partners such as Retailers. | We have disclosed this information for a business purpose, including, for example, if you chose to participate in a survey distributed by a survey provider. |
Education information, such as degree information you provide in response to a survey. | We collect this information when you voluntarily provide us such information through our Websites and Services such as when participating in market research or a promotional campaign. | We use this information to provide you with our Websites and Services; perform data analysis and market research; and improve our user experience, Websites and Services. | We share this information with our affiliates, service providers, and, on an aggregate basis, business partners such as Retailers. | We have disclosed this information for a business purpose, including, for example, if you chose to participate in a survey distributed by a survey provider. |
Inferences based on the foregoing categories, such as inferring that you like flower when you frequently search for flower products. | We collect this information from your use of the Websites and Services. | We use this information to provide you with our Websites and Services; offer you personalized offers; perform data analysis and market research; and improve our user experience, Websites and Services. | We share this information with our affiliates, service providers, and business partners. | We have disclosed this information for a business purpose, including, for example to perform market research. |
As a California Consumer, you have certain rights regarding your personal information. You have the right to request from us the following information: (1) the specific pieces of personal information we have collected about you; (2) the categories of personal information we have collected about you; (3) the categories of sources from which your personal information is collected; (4) the categories of personal information we sold or disclosed for a business purpose; (5) the categories of third parties to whom your personal information was sold or disclosed for a business purpose; and (6) the business or commercial purpose for collecting or selling your personal information.
You also have the right to request that we delete any of your personal information that we collected from you and retained, subject to certain exceptions. Once we receive and confirm your verifiable consumer request, we will delete (and direct our service providers to delete) your personal information from our records, unless an exception applies.
To exercise any of the rights described above, please submit a verifiable request by contacting us us pursuant to our Contact Information section below. Please note that Potrider must verify the identity of the requestor. You may designate an authorized agent to make a request on your behalf by providing proof of a valid power of attorney, your valid government issued identification, and the authorized agent’s valid government issued identification. Upon receiving your request, we will send you a follow-up email asking you to provide and certify information necessary to verify your identity. We cannot respond to requests where the identity and authority of the requestor cannot be confirmed.
You are not required to have a User Account with us in order to submit a request and we will only use personal information provided in a request to verify the requestor’s identity or authority to make such a request. Please note you may only make a verifiable request for access or data portability twice within a 12-month period.
Any disclosures we provide will only cover the 12-month period preceding the verifiable request’s receipt. If we are unable to comply with a request, we will inform you of the reason why.
We do not “sell” the personal information we collect, and we will not sell it without providing you the opportunity to opt out.
However, California law defines “sale” broadly in such a way that the term sale may include using targeted advertising we use on the Services, or how third party services are used on our Services. Like most online publishers, we use these services to enable us to provide the Services and relevant offers to you, including at your request.
California Consumers who choose to exercise the rights described in this section will not be denied any goods or services, charged different prices or rates, or be provided a different level or quality of goods or services unless those differences are related to your personal information.
California law allows you to request and obtain from us once a year, free of charge, a list of the third parties to whom we have disclosed your personal information (if any) for their direct marketing purposes in the prior calendar year, as well as the types of personal information disclosed to those third parties. Potrider does not share personal information with third parties for their own direct marketing purposes without your prior consent. You can also prevent disclosure of your personal information to third parties for their direct marketing purposes by withholding consent.
Our Websites and Services are intended for adults only and require that users be no less than eighteen (18) years of age. Please note that certain of our Websites and Services require you to be at least twenty-one (21) years of age to access and use such Websites and Services. Please check the applicable terms and conditions for such Websites and Services for further information. Individuals under the age of eighteen (18) (or twenty-one (21) for applicable Websites and Services) are prohibited from creating a User Account and profile, accessing our Websites or Services, and/or ordering products on our Websites or Services. If you become aware that an underage user has created a User Account using false, stolen, or otherwise misleading information, please contact us immediately pursuant to our Contact Information section below.
We have implemented a number of measures to help protect your personal information. These measures include, but are not limited to, minimizing access to personal information to employees with a need to access it, and encrypting personal information provided through our Websites using SSL/TLS. Please note, however, that while we endeavor to keep our security measures up-to-date, no data security measures can guarantee complete security.
In addition, there are steps you can take to help protect your information, including choosing a robust password for your device and/or User Account that nobody else knows or can easily guess, and keeping your log-in and password private.
Potrider is not responsible for the actions or activities of unauthorized third parties who compromise our security measures, and so we cannot be responsible for such unauthorized party’s access, acquisition, or distribution of your personal information. If you believe your personal information has been compromised, we encourage you to notify us immediately pursuant to our Contact Information section below.
Please note that we retain some personal information about you in accordance with our record retention policies, as required by law, or as required for the achievement of the purposes of the processing as mentioned above (e.g., to enforce any agreements or provide a product/service).
It is important for you to protect against unauthorized access to your User Account, password, and computer. Be sure to sign off of your User Account when finished, especially if you are using a shared computer. You can learn more about steps you can take to protect your personal information at: https://www.consumer.ftc.gov/articles/0272-how-keep-your-personal-information-secure.
We share information globally, both internally within Potrider and externally with our partners around the world. If you are located outside of the United States, please be aware that information we collect, including your personal information, may be transferred to, and processed, stored, and used within the United States. This transfer is necessary to provide our Websites and Services.
The United States may have data protection laws that are different from those of your country. However, we take measures to ensure that any such transfers comply with applicable data protection laws and that your personal information remains protected to the standards described in this Privacy Policy.
For any questions related to this Privacy Policy or to submit a data request, you may contact us via e-mail at support@potrider.com, by phone at +1-234-567890, or write to us at the following address: Ghost Management Group, LLC, Attn: Legal Department, 41 Discovery Irvine, CA 92618, United States of America.
For other customer service inquiries, please contact us via email at support@potrider.com or by phone at the phone number above.